What is FlexiRent?
FlexiRent is a rental product that enables you to rent brand new technology, electrical products and appliances for an agreed term. Renting means you can choose and use the goods you want, straight away, without having to make a large upfront payment.

Quick and Easy Applications
The process should take minutes. They just need to do a quick credit check, which means they’ll ask you for some details about your employment, income and expenditure details – it’s a good idea to have this info ready. Choose from applying in store, online, or over the phone (1800 240 102).

What happens if I accidentally lose or damage the goods I have rented?
In most circumstances they replace rented goods that are accidentally lost or accidentally damaged anywhere in Australia and New Zealand under their FlexiCare Program. If the accidental loss or accidental damage occurs overseas during a trip of less than 28 days, the FlexiCare Protect feature will also apply to the goods. Read the full details in Terms and Conditions.

Am I eligible for FlexiCare Loaner?
If the rented computer goods require repairs, you may be eligible to receive a loaner of similar equipment for up to 60 days.

Am I covered if the rented goods are stolen?
In most circumstances they replace rented goods that are stolen anywhere in Australia and New Zealand through their FlexiCare Program. If the theft occurs overseas during a trip of less than 28 days, FlexiRent will also cover the goods. Read the full details and Terms and Conditions.

What happens at the end of the term
FlexiRent will contact you in writing at least 3 months before the end of term to explain your end of term options. This will be a prompt for you to think about what you would like to do with the rented goods, and also whether you would like to upgrade to new goods or not.

The most important thing is to contact them to nominate an end of term option prior to the end of your rental agreement. If you do not contact them, and you don’t return the goods to them, your rental agreement will continue on a month-to-month basis and you will continue to be charged a monthly rental payment.

What are the end of term options?
There are a range of end of term options that may be available to you, see HERE for these options.

Can I end my rental agreement early?
Yes. Your options are the same as the end of term options described above.

To rent through Flexirent you need to:
- be over 18 years of age
- be an Australian or New Zealand citizen or permanent resident
- have an Australian driver’s licence or an Australian or NZ passport
- earn over $30,000 per year
- have a good credit history
- if you’re self-employed, we’ll need to confirm your income using your tax return. So you’ll need to have that handy

If your application is successful, they’ll give you an approval reference number – you’ll need to take this with you to the store. To complete your rental agreement, you’ll also need to take:
- your passport or Australian driver’s licence
- your payment details (credit card or bank account number)

What does it cost to FlexiRent?
Your monthly rental payment will depend on the price of the goods you choose and the length of the rental term you select. To get an idea of the actual monthly payment, use the online quote calculator or call 1800 240 102. There’s also a 1% monthly administration fee if you choose to pay by credit card.

How do I pay for FlexiRent?
Your monthly rental payments will be debited from your nominated bank or credit card account. If you chose to pay by credit card a 1% administration fee applies. You can choose the best day of the month for that debit (for example – the day after payday).

Can I choose my payment date?
Yes. You can choose which day of the month you wish to have your rental payments debited from your nominated bank or credit card account. If you want to take the goods home with you straight away and wish to select a future payment date, no worries, they’ll just pro-rata the payment between the date of delivery and your chosen payment date. An ‘interim payment’ will be payable.